Become a Deskside Support Technician and help users thrive. Tackle computer issues, provide training, and offer comprehensive technical solutions.In this integral support role, you will assist users who encounter computer problems by utilizing user guides and manuals. You will document solutions and provide training tailored to users' challenges while setting up necessary equipment for seamless operations. Your input will also support the redesign of applications to ensure optimal functionality for users.Key Responsibilities:- Assist users with computer difficulties promptly- Research solutions using technical documents- Deliver training related to identified issues- Keep a log of problems and solutions effectively- Support redesign efforts for applicationsRequirements:- Must have a college or CEGEP background- 2 to 3 years of experience in technical support- Proficient in desktop applications and Internet services- Robust time management and multitasking skills- Attention to detail in all tasksDrive efficiency and user satisfaction as a valued Deskside Support Technician, offering essential computer solutions.#J-18808-Ljbffr