- Manage multiple hospitality FF&E projects simultaneously from quotation through manufacturing, delivery, installation and closeout.- Build and maintain detailed project schedules, working backward from required delivery dates to establish manufacturing, approval and shipping milestones.- Coordinate internal teams, manufacturing partners, suppliers, logistics providers, installers and clients throughout each stage of the project.- Maintain ownership of project timelines, deliverables, financial performance and day-to-day decision-making.- Identify potential delays, specification gaps or project risks early and take action before they affect the client.- Communicate proactively with clients, leadership and internal teams rather than waiting to be asked for updates.- Take accountability for project outcomes and work through challenges with a solution-focused approach.Quoting & Proposal Development- Gather detailed project specifications, quantities, materials and client requirements before submitting requests to manufacturing partners.- Coordinate requests for quotation with international manufacturing partners.- Review and compare supplier quotations for pricing, specifications, quantities and completeness.- Confirm material, fabric, finish and related supplier pricing as required.- Prepare accurate client quotations within established margin guidelines.- Follow up consistently on outstanding proposals and project opportunities.- Question inconsistencies, missing information or specifications that could affect pricing, production or delivery.Manufacturing & Production- Coordinate shop drawings, material samples and client approvals.- Review drawings and specifications carefully to ensure requirements have been captured accurately.- Track manufacturing schedules and follow up at key production milestones.- Review quality control information before presenting it to the client.- Work closely with overseas manufacturing partners to keep production progressing according to schedule.- Catch potential errors before production whenever possible, including incorrect materials, dimensions, quantities or specifications.Client Relationship Management- Serve as the client's primary contact throughout the complete project lifecycle.- Build trusted relationships through polished, responsive and proactive communication.- Keep clients informed of progress, timelines,



issues and next steps throughout the project.- Manage challenges calmly and professionally while protecting the long-term client relationship.- Anticipate client questions and concerns rather than simply reacting to them.- Look for opportunities to strengthen relationships and support repeat business and referrals.- Represent the organization professionally with clients managing significant project budgets and timelines.- Coordinate with logistics teams on international shipping, container timing, delivery schedules and site readiness.- Ensure all required approvals and payment milestones are completed before delivery.- Attend project sites during important delivery and installation periods.- Support installers, subcontractors and project partners to resolve issues quickly when they arise.- Make practical day-to-day decisions that keep projects moving while escalating larger financial, timing or client-impact issues appropriately.- Help ensure installation activity is completed safely and in accordance with site requirements.- Travel to project sites as required and remain responsive while working away from the office.Warranty & Project Closeout- Remain accountable for warranty and post-installation issues until they are fully resolved.- Determine appropriate solutions to deficiencies and coordinate corrective action.- Keep clients informed throughout warranty and service resolution.- Confirm project deficiencies and outstanding items are completed before final closeout.- Ensure applicable change orders and additional costs are captured and billed.- Support final invoicing and preparation of accurate project profit and loss summaries.- Conduct project reviews and help translate lessons learned into stronger systems, processes and operating procedures.- Stay engaged after delivery, recognizing that long-term client relationships extend beyond the completion of a single project.Requirements- 3-7 years of experience in project management, construction, procurement, FF&E, interior design, supply chain or a related project coordination environment.- Demonstrated ability to manage several concurrent projects with multiple stakeholders,



timelines and dependencies.- Experience managing projects from quotation or specification through production and final delivery.- Hospitality, hotel, commercial interiors or FF&E experience is strongly preferred.- Experience coordinating with international manufacturers or suppliers is an asset.- Solid ability to interpret shop drawings, specifications, samples and supplier quotations.- Commercial understanding, including pricing, margins, change orders and project financial performance.- Excellent client-facing communication skills with the confidence to represent the organization professionally.- Highly organized and detail-oriented, with the ability to identify inconsistencies before they become costly problems.- Comfortable working in an environment where not every process is already built and where resourcefulness is important.- Strong problem-solving ability with the confidence to make routine project decisions independently.- Proactive communicator who keeps clients, colleagues and leadership informed without needing to be prompted.- Comfortable managing complexity and changing priorities without losing control of project details.- Strong sense of ownership and accountability for project results.- Collaborative approach with the ability to work effectively across operations, logistics, administration, suppliers and leadership.- A business degree, PMP designation or related education is considered an asset.- A trade background such as millwork, carpentry or electrical is a strong asset.- Interior design experience is also considered an asset.- Mandarin language skills are considered an asset but are not required.- Comfortable working with international partners across time zones, including occasional evening communication.- Able to travel approximately 20% of the time to project sites within Canada.- Valid driver's licence and access to a reliable vehicle required for site visits and project-related travel.- Comfortable with occasional hands-on activity associated with installations, samples and project sites.Corporate Culture- Based in Port Coquitlam, British Columbia.- Hybrid working environment, with office attendance generally expected one to two days per week depending on business needs.- Combination of office work, client meetings, project sites and occasional warehouse activity.- Approximately 20% domestic travel, primarily within British Columbia, Alberta and Ontario.- Standard business hours with some flexibility.- Occasional evening availability required for international manufacturing coordination.#J-18808-Ljbffr

📌 Experienced Project Manager At Encompass Group (Port Coquitlam)
🏢 Community Fire Prevention
📍 Port Coquitlam