Elevate your career as a Customer Service Representative with Birchwood, Manitoba's largest automotive retailer. Focus on exceptional customer interactions through calls, texts, and emails in a full-time position.

As a vital member of Birchwood's Contact Centre, you will engage with customers while managing inbound and outbound communications. This role demands strong communication skills, multitasking capability, and a drive to meet appointment booking targets while delivering excellent service.

Key Responsibilities: • Handle high-volume inbound and outbound calls efficiently • Collect accurate customer information using multiple systems • Communicate effectively to resolve inquiries and schedule appointments • Prioritize and address urgent matters promptly • Leverage technology for streamlined operations

Requirements: • Proven experience in customer service, preferably in call centers • Strong organizational and communication skills • Familiarity with the automotive industry is a plus • Valid driver's license and clean driving record • Own transportation required due to location

Join Birchwood's cutting-edge team and thrive in a supportive customer service environment. #J-18808-Ljbffr

📌 Customer Service Representative at Birchwood (Winnipeg)
🏢 Birchwood Automotive Group
📍 Winnipeg