Join the team as a Service Coordinator and facilitate seamless communication among customers, service technicians, and sales. Focus on managing post-sale activities to enhance customer satisfaction through effective service request management.

This role requires a service-minded individual skilled in coordination and dispatching within the construction or home improvement industry. Your expertise will ensure technicians are efficiently scheduled and customers are well-informed. Proficiency in CRM systems and digital tools is vital to streamline processes and oversee warranty claims accurately.

Key Responsibilities:



• Manage daily calendars and dispatch service technicians • Communicate updates to customers regarding service inquiries • Identify and order parts needed for repairs • Ensure accuracy of work orders in the CRM system • Track warranty claims accurately with manufacturers

Requirements: • 1-3 years in a customer service or coordination role • Familiarity with window and door products and their components • Excellent organizational and time-management skills • Digital fluency in CRM and scheduling software • Solid communication skills for all stakeholder interaction

Drive customer service excellence by managing the complete lifecycle of service requests. #J-18808-Ljbffr

📌 Service Coordinator for Customer Satisfaction (Winnipeg)
🏢 Muskokawindowanddoor
📍 Winnipeg