Become a Bilingual Technical Support Specialist with Geotab, where innovative technology meets exceptional customer service. This hybrid role focuses on troubleshooting hardware and software for diverse clients.
At Geotab, a leader in IoT, you'll have the chance to engage with a variety of technologies. Your role is critical in promoting customer satisfaction as you diagnose and resolve issues related to connected vehicles and integrated partner products. You'll work closely with internal teams, leveraging your communication skills in both English and Portuguese.
Key Responsibilities:
• Diagnose and resolve technical inquiries for customers
• Conduct troubleshooting for device and software errors
• Handle support cases from start to finish efficiently




• Collaborate to ensure customer data is safeguarded
• Support global initiatives and process improvements
Requirements:
• Must be fluent in English and Portuguese
• 1-3 years in a technical support or related role
• Expertise in Excel and familiarity with data applications
• Excellent verbal and written communication skills
• Flexibility for rotating shift schedules, including nights
Join Geotab and transform your passion for technology into impactful customer support.
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📌 Geotab Bilingual Technical Support Specialist (Oakville)
🏢 GEOTAB
📍 Oakville