Become a vital part of the Hard Rock Ottawa Hotel & Casino as a Shift Manager overseeing Table Games operations. Lead your team to provide exceptional guest service while ensuring regulatory compliance and operational efficiency.
This full-time permanent role in Ottawa involves managing all Table Games during your shift while mentoring staff and maximizing revenue. As a leader, you will handle staffing, game limits, and guest issues to enhance the gaming experience. Robust communication and customer service skills are critical for success in this position.
Key Responsibilities:
• Oversee all team members on the gaming floor
• Manage effective operations of Table Games section
• Conduct staffing adjustments and table limit reviews




• Ensure compliance with policies and regulations
• Handle guest requests and disputes professionally
Requirements:
• Bachelor’s Degree or equivalent experience
• Minimum two years as a Table Games Pit Manager
• Five years in Table Games roles required
• Knowledge of casino operations and regulations
• Registration as a Gaming Assistant is essential
Lead Table Games operations with expertise and a focus on guest satisfaction at Hard Rock Ottawa.
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📌 Shift Manager at Hard Rock Ottawa
🏢 Hard Rock Hotel & Casino Ottawa
📍 Ottawa