- Support the Digital Products and Innovation team in developing and delivering engagement initiatives focused on change and transformation
- Plan and execute business change strategies with relevant digital teams
- Serve as liaison between multiple stakeholders to support a coherent, unified strategy
- Work with business leaders to ensure they become change sponsors
- Support the design, development, delivery and management of project communications
- Manage internal communications for the Digital Products and Innovation team
- Contribute to modernization of CBC/Radio-Canada’s digital ecosystem and its resilience in an evolving media environment
- Collaborate closely with various departments

Requirements

- Undergraduate degree in business administration or a combination of relevant training/experience
- Five or more years' relevant experience in a similar role
- Experience working on digital projects
- Experience in organizational change and user adoption
- Conflict mediation skills
- Ability to identify business issues and challenges
- Creative writing skills for various communication channels
- Ability to analyze and make complex information understandable
- Influential leadership and ability to foster participatory collaboration
- Positive general knowledge and high degree of curiosity
- Keen interest in innovation and technology
- Excellent organization skills and ability to manage multiple competing priorities
- Critical mind, diligence, independence and resourcefulness
- Analytical and conceptual mind
- Flexibility,



initiative and drive
- Excellent communication skills
- Practical knowledge of change management approaches involving people, processes and technologies
- Proficiency with Google Workspace and Gemini
- Proficiency with Jira and Confluence
- Excellent command of spoken and written French
- Candidates may be subject to skills and knowledge testing
- Successful candidates must complete a mandatory criminal record check; other background checks may apply
- Employees must adhere to the CBC/Radio-Canada Code of Conduct
- Candidates must disclose potential conflicts of interest

Core Competencies

Demonstrates expertise in change management, digital project execution, and effective communication strategies. Proficient in fostering collaboration among stakeholders while managing competing priorities in a dynamic environment.

Highest-signal resume keywords

- Change Management
- Digital Project Experience
- Stakeholder Collaboration
- Creative Writing Skills
- Bilingual Communication (French)

Hard Skills

- Change Management Approaches
- Organizational Change
- User Adoption
- Analytical Skills
- Conflict Mediation

Soft Skills

- Influential Leadership
- Excellent Organization Skills
- Flexibility
- Initiative
- Resourcefulness

Industry Keywords

- Digital Products
- Engagement Initiatives
- Business Change Strategies
- Media Environment
- Curiosity

Tools & Technologies

- Google Workspace
- Gemini
- Jira
- Confluence

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📌 Advisor, Business and Strategic Planning (Toronto)
🏢 Jobtailor
📍 Toronto