Join the team as a Agile Bilingual Citizen Services Agent, where your skills in English and French will help Canadians navigate essential services. This role emphasizes strong client communication and information management.

In this position, you'll work closely with Canadian clients, providing guidance and information on a variety of services in both official languages. You'll conduct fact-finding assessments and assist clients in using electronic service options effectively, reinforcing their access to necessary resources.

Key Responsibilities: • Provide bilingual guidance on program offerings • Conduct assessments and refer clients as needed • Support clients in using electronic services • Verify documentation and process client fees • Offer outreach to remote areas for service delivery

Requirements: • Proficient in English and French • Excellent client communication and service skills • Ability to thrive in high-volume service settings • Familiarity with processing legal documents • Strong judgement for maintaining service quality

Bring your customer service expertise to this vital role, enhancing Canadians' experiences with their government services. #J-18808-Ljbffr

📌 Dynamic Bilingual Citizen Services Agent (Winnipeg)
🏢 Employment North
📍 Winnipeg