Elevate customer experiences as a Customer Service Specialist at Mauser Packaging Solutions. Leverage your communication and problem-solving skills in this temporary full-time role.
Mauser Packaging Solutions is seeking a Customer Service Specialist with 3-5 years of experience. You will engage with customers to resolve issues, process orders, and maintain account information. The role requires proficiency in ERP systems and effective communication with internal teams.
Key Responsibilities:
• Grow relationships with customers through effective communication
• Manage order entry and account maintenance
• Handle inbound calls from current and prospective customers
• Resolve delivery conflicts and track order statuses
• Communicate service issues to sales and operations teams
Requirements:
• 3-5 years of customer service experience
• Proficient in Microsoft Office Suite
• Solid problem-solving skills and attention to detail
• Experience with ERP systems like SAP or Sage
• Ability to coordinate with various business areas
Contribute to Mauser Packaging's mission of sustainability through exceptional customer service and teamwork.
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📌 Customer Service Specialist at Mauser Packaging (Edmonton)
🏢 Mauser Packaging Solutions
📍 Edmonton