Lead operations at Makeship, a flourishing startup empowering creators and brands with limited-edition products. We're seeking a visionary Director of Operations to enhance our dynamic platform while ensuring smooth processes.
This foundational role involves overseeing operational health from creator onboarding to merchandising and shipping. With 8+ years' experience in high-growth environments, you'll leverage your analytical skills to optimize workflows and address inefficiencies. Collaborate closely with Business Operations and Customer Support to foster seamless execution and a superior customer experience.
Key Responsibilities:
• Oversee campaign operations and assess overall business health • Lead Business Operations for effective daily execution • Manage supply chain processes from manufacturing to fulfillment • Head the Customer Support team for quality interactions • Provide teams with insights from support trends and internal metrics
Requirements: • 8+ years in operations or business leadership • Proven track record of process design and scaling • Solid analytical and problem-solving skills • Experience with supply chain management • Excellent cross-functional leadership abilities
Enhance Makeship’s operational strategies to support our rapid growth and community engagement. #J-18808-Ljbffr
📌 Director of Operations for Makeship (Winnipeg)
🏢 Makeship
📍 Winnipeg
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