Become a key player in customer service at eQ Homes as a Customer Care Technician. Focus on enhancing customer satisfaction by addressing warranty services and handling repairs with excellence.

As a Customer Care Technician, you will support multiple sites, ensuring compliance with Tarion standards. Key responsibilities include conducting 30-day to 2-year service appointments, addressing warranty deficiencies, and performing maintenance on sales centers. Your positive, goal-driven attitude will enhance the customer experience while you monitor trades and complete warrantable repairs.

Key Responsibilities: • Attend scheduled service appointments for warranty items • Review service warranty concerns with home owners • Monitor trades for adherence to eQ standards • Obtain homeowner signatures for completed repairs • Assess and investigate emergency service calls

Requirements: • Strong general repair skills for current homes • Familiarity with Tarion Construction Performance Guidelines • Knowledge of building processes • Customer satisfaction focus • Commitment to continuous learning

Elevate customer satisfaction and bring your repair expertise to the eQ Homes team. #J-18808-Ljbffr

📌 Customer Care Technician at eQ Homes (Montreal)
🏢 EQ Homes
📍 Montreal