Join AVI-SPL as a Technical Support Specialist, ensuring excellent customer service and technical support. Assist with ProAV and video conferencing issues in a collaborative office setting.
This position as a Technical Support Representative is vital for both internal and external AVI-SPL customers. You will manage case loads and respond to technical queries, utilizing your organizational and problem-solving skills. Your role includes providing operational support for various audiovisual solutions and following up on escalated issues.
Key Responsibilities: • Provide prompt support for AV and video conferencing queries • Handle incoming phone and email technical inquiries • Maintain and document technical support cases • Facilitate troubleshooting for video conferencing systems • Collaborate with teams for issue resolution
Requirements: • High School Diploma or equivalent required • Minimum 1-2 years experience in AV/Teleconferencing • Robust verbal and written communication skills • Proficient in managing multiple tasks • Familiarity with AV Control systems preferred
Utilize your technical expertise and communication skills at AVI-SPL to enhance customer support. #J-18808-Ljbffr
📌 Technical Support Specialist at AVI-SPL (Winnipeg)
🏢 AVI-SPL
📍 Winnipeg
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