Join CIBC's Personal and Business Banking Team as a Customer Experience Specialist in Southampton. Use your financial knowledge to assist clients and enhance their banking journeys every day.
This full-time Client Service Representative role focuses on client engagement, problem-solving, and technology application within the energetic environment of the banking centre. You’ll be the initial contact for customers, assisting in transactions and ensuring a personalized experience. Availability during evenings and weekends is vital as you provide services across various centres.
Key Responsibilities:
• Assist clients in navigating financial products and services • Educate customers on utilizing mobile banking tools • Resolve issues while prioritizing client experiences • Connect clients to specialized CIBC team members • Maintain engagement and foster client relationships
Requirements: • Proven client service skills • Experience in financial products and services • Excellent communication and problem-solving abilities • Flexibility for evening and weekend shifts • Full-time on-site availability required
Leverage your skills to create successful client interactions and help CIBC clients navigate their financial goals. #J-18808-Ljbffr