Join the Seneca Student Federation as a Member Services Staff member. Engage with students by addressing inquiries and facilitating access to essential services and events.
In this energetic role, directly accountable to the Manager of Member Services, you will be instrumental in maintaining high customer service standards. Responsibilities include detailing health plans, assisting with claims, and fostering communication across various departments. Ideal candidates are energetic with high attention to detail and exceptional problem-solving skills.
Key Responsibilities:
• Answer inquiries via live chat and in-person support
• Inform about health plans and shuttle services
• Assist with insurance claim forms and related questions




• Develop contacts with relevant on and off-campus entities
• Adhere to SSF policies and promote excellent service
Requirements:
• Strong organizational and interpersonal skills
• Exceptional communication skills, both written and verbal
• Ability to manage time effectively under pressure
• Knowledge of online platforms like Zoom and Teams
• Currently enrolled at Seneca during Fall 2026
Enhance your customer service expertise while making a positive impact at Seneca.
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📌 Energetic Member Services Staff Role (Toronto)
🏢 Seneca Student Federation
📍 Toronto