Join Elbow River Casino as a Guest Services Representative, delivering exceptional customer service in an exciting entertainment venue. Your dedication will enhance guest experiences and set our service apart.
This Guest Services role focuses on ensuring guests receive the best possible service during their visit. You will be responsible for cash handling, maintaining cleanliness, and assisting guests with questions. Your professional demeanor and ability to work under pressure will be vital in this highly energetic setting.
Key Responsibilities:
• Carry out cash out functions at the end of shifts
• Keep all workspaces tidy and organized
• Uphold a professional appearance at all times
• Assist with lottery sales and redemptions
• Address guest concerns with professionalism
Requirements:
• At least 1 year of experience in customer service
• Experience with point of sale systems is advantageous
• Must be available for varying shifts, including nights and weekends
• Completion of a background check required
• ProServe certification and minimum age of 18
Provide outstanding service and create memorable experiences at Elbow River Casino.
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📌 Elbow River Casino Guest Services Role (Calgary)
🏢 Elbow River Casino
📍 Calgary