Elevate your career in customer service as a Bilingual Membership Specialist in Ottawa. This full time, permanent role focuses on membership growth, engagement, and exceptional service support.
LRO Staffing is seeking a dedicated professional to join a respected not-for-profit organization. The Bilingual Membership Specialist will play a vital role, acting as the primary contact for members and driving engagement, retention, and renewals. Candidates should possess strong customer service abilities, a keen eye for detail, and at least three years of relevant experience in a similar environment.
Key Responsibilities:
• Serve as the primary contact for member inquiries
• Develop initiatives for membership engagement and retention




• Manage the membership database and data maintenance
• Prepare reports on membership data for leadership
• Plan member recognition activities and events
Requirements:
• Minimum 3 years of relevant experience
• Bilingual in English and French
• Strong data entry and analytical skills
• Proficiency with Microsoft Office applications
• Comfort with hybrid work conditions
Join a passionate team and contribute to member success within the organization.
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📌 Bilingual Membership Specialist in Ottawa
🏢 LRO Staffing
📍 Ottawa