Drive innovative HR service solutions as the Senior Director of People Experience Delivery at lululemon. This role requires strategic oversight and is in-person for optimal collaboration until January 2028.
In this pivotal position, you'll bring your 10+ years of experience to lead lululemon’s People Solutions team. Your mission encompasses ensuring high-quality service delivery while fostering an inclusive and growth-oriented environment. Amplify the employee journey and enable leaders through effective operational frameworks.
Key Responsibilities:
• Manage Tier 0/1 support and service quality metrics • Lead enhancements for the People Solutions operating model • Facilitate seamless workforce transitions and support changes • Drive knowledge management and continuous improvement • Provide insights and governance for service delivery
Requirements: • Over 10 years in HR service delivery and leadership • Successful management of cross-functional initiatives • Robust operational thinking with execution capability • Excellent relationship-building and communication skills • Insight-driven decision-making capabilities
Contribute to lululemon's commitment to employee satisfaction and operational excellence through strategic HR initiatives. #J-18808-Ljbffr
📌 People Experience Delivery Senior Director Role (Winnipeg)
🏢 lululemon athletica
📍 Winnipeg
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