Join Aviva Canada as a Commercial Property Claims Adjuster in a hybrid mode. Prioritize customer service and negotiation in your claims handling process.
As part of the team at Aviva Canada, you will primarily deal with commercial property claims, ensuring quality and efficiency. This position requires interaction with premiere property vendors and a focus on providing superior customer experience throughout the claims process. Your contribution will directly influence customer satisfaction and claims resolution efficiency.
Key Responsibilities:
• Support claims demand through phone and text communication
• Investigate and negotiate claims per Aviva’s guidelines
• Gather FNOL information and confirm coverage
• Advise customers on claim status effectively
• Prepare and send necessary correspondence timely
Requirements:
• 3+ years of experience in property claims
• Proven experience with first-party commercial claims
• Excellent communication and negotiation skills
• Competency with computer applications like Guidewire
• Ability to work under pressure during high volumes
Utilize your expertise in commercial claims to support Aviva Canada’s mission and create meaningful customer experiences.
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