Purdys Chocolatier seeks a Director of Retail Operations to refine the customer journey and oversee store management. This fully remote role emphasizes leadership and strategy in retail.

Your expertise will guarantee the Purdys retail network operates efficiently and embodies our brand's heritage and quality. You will directly influence the customer experience while fostering a motivated team of retail leaders across Canada. This position combines strategic insight with hands-on direction to achieve profitability and brand integrity.

Key Responsibilities:



• Lead national retail strategies ensuring brand integrity • Mentor retail leaders for optimal team performance • Drive same-store sales growth through key performance metrics • Utilize data-driven insights to shape operational changes • Prepare annual budgets and performance plans

Requirements: • Over 10 years in retail management or senior roles • Proven experience in a customer-focused retail setting • Capable of leading high-performing teams • In-depth understanding of retail KPIs and financials • Bachelor's degree in Business or comparable discipline

Shape the future of retail with Purdys and drive excellence within our stores. #J-18808-Ljbffr

📌 Director of Retail Operations at Purdys (Winnipeg)
🏢 Socket.dev
📍 Winnipeg