16 Sep
|
Socket.dev
|
Winnipeg
16 Sep
Socket.dev
Winnipeg
Drive innovation as a Cloud-Focused Senior Site Reliability Engineer at SimCorp, specializing in cloud-based solutions for financial technology. Your role enhances client service and operational efficiency.
As part of the SCDaaS team, you will take ownership of incidents, ensuring timely updates and resolutions while maintaining adherence to ITSM practices. Your collaboration with global teams will ensure high-quality customer service and support as you manage complex issues effectively.
Key Responsibilities:
• Operate with minimal supervision to assess and prioritize incidents • Ensure service delivery excellence for SimCorp's financial clients • Provide timely updates and resolutions for incidents following ITSM principles • Develop solutions and guide internal contacts on software usage • Keep documentation current and implement service alignment
Requirements: • Minimum 3-5 years of relevant technical experience • Knowledge of enterprise job scheduling tools • Experience with high availability and mission-critical applications • Proficiency in service support tools, like ServiceNow and JIRA • Hybrid work model, 2 days in office required
Utilize your reliability engineering background to enhance client operations in a flexible hybrid setting at SimCorp. #J-18808-Ljbffr
📌 Cloud-Focused Senior Reliability Engineer (Winnipeg)
🏢 Socket.dev
📍 Winnipeg