Join Questrade Financial Group as a Digital Asset & Derivatives Support Supervisor in an innovative hybrid work environment. Lead a team dedicated to exceptional client service.
In this role, you'll provide critical guidance while fostering technical expertise within your team. Your responsibilities encompass performance management, incident resolution, and procedural enhancements within a energetic financial ecosystem. Uplift the team's capabilities through robust training and mentoring amid high-stakes market fluctuations.
Key Responsibilities: • Oversee support specialists’ daily activities • Conduct training and quality assurance for specialists • Monitor and analyze key performance indicators • Resolve escalated issues involving high-liquidity transactions • Optimize internal protocols and documentation processes
Requirements: • At least 2 years in a regulated trading environment • Post-secondary degree relevant to finance or tech • Extensive knowledge of market mechanics and operations • Exceptional communication and leadership abilities • Bilingual proficiency in English and French
Elevate client experiences in digital trading with your expertise at Questrade. #J-18808-Ljbffr
📌 Questrade Digital Asset Support Supervisor (Winnipeg)
🏢 Community Trust
📍 Winnipeg
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