**CASINO GUEST SERVICES ASSOCIATE****Contract

$23.49

Application Deadline: September 20, 2026**Are you task oriented with a proven ability to maintain a high level of accuracy while working in a fast-paced environment? Are exceptional organizational, analytical and problem-solving skills the keys to your success? If you would like to be on a team of Great People delivering great service, we may have just the opportunity for you.**The job involves:*** Handling cash transactions, exchanging currency/chips, selling and redeeming tickets and chips, redeeming coupons, processing jackpots and cash advances* Strict adherence to all AML (Anti-Money Laundering) requirements as mandated by FINTRAC.* Balancing all transactions and floats in a timely and efficient manner* Enrolling guests into our rewards program, re-printing cards, re-setting PIN numbers and providing comps to players based on play* Loading and redeeming offers, booking show tickets and hotel rooms.* Acting as an ambassador, engaging guests to increase awareness and participation in casino events.* Greeting buses and assist with packaging of promotional prizing and display set up as required.* Perform the functions of:



Registration and/or Scorekeeper for slot and table tournaments, or promotions as required.* Ensuring Patron records are kept up to date while maintaining strict confidentiality* Working in a highly regulated setting, ensuring strict adherence to variance, compliance and workplace policies, and AGCO directives* Standing for long periods of time and occasionally lifting up to 24 lbs* Builds company reputation through earning trust and loyalty of guests. Shares knowledge of all activities and promotions occurring at our casino properties* Ability to multitask and work with various systems at the same time* Working independently and as one team that supports and helps one another* Flexibility to support a 24/7 operation**The ideal candidate has:*** High school diploma or equivalent* Experience counting and balancing large sums of money* Minimum 1 year cash handling experience* Proven mathematical skills with strong attention to detail and accuracy* Exceptional organizational, multitasking, and problem solving skills* Customer Service experience #J-18808-Ljbffr

📌 Casino Guest Services Associate (Winnipeg)
🏢 Fallsview Casino Resort
📍 Winnipeg