Elevate customer experiences with RONA as a Customer Service Associate. Provide guidance on products and manage special orders while ensuring stocked shelves and a welcoming environment.
As a part of RONA's team, your role as a Customer Service Associate involves assisting customers both in-store and via phone. You’ll prepare special orders, monitor inventory levels, and participate in ongoing training to improve your skills. With your effective selling abilities and commitment to service, you will help make RONA a favorite for DIYers and contractors alike.
Key Responsibilities:
• Guide customers on product information and requirements
• Handle special orders and coordinate delivery dates
• Monitor and maintain stock levels across the store
• Stay informed about promotional events and flyers
• Improve product knowledge and selling techniques through training
Requirements:
• Robust commitment to providing excellent customer service
• Good communication and interpersonal abilities
• Previous customer-focused role experience
• Capability to perform medium to heavy lifting tasks
Leverage your customer service skills to thrive at RONA!
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📌 RONA Customer Service Expert (Calgary)
🏢 Rona
📍 Calgary