Elevate customer interactions as a Service Advisor at OEM Remanufacturing, working with Finning Canada clients. You will support remanufacturing needs and manage communications efficiently.
In this permanent role, you will report to the Customer Service Supervisor and manage specific customer groups. Key responsibilities include analyzing documentation, addressing inquiries, and facilitating quotes with production teams. Your focus will be on optimizing repair timelines and enhancing customer satisfaction throughout the remanufacturing process.
Key Responsibilities:
• Collect and analyze incoming cores and documentation
• Communicate proactively with branches on operational support
• Work with production for accurate quotation processes




• Schedule and facilitate Customer Viewings
• Assist in improving programs for customer service
Requirements:
• Minimum 3 years in operations or customer service
• Proven track record in customer-focused roles
• Robust interpersonal and communication skills
• Proficiency in Microsoft Word, Excel, and Outlook
• Excellent organizational and time management skills
As a vital point of contact, your expertise will ensure Finning's operations run smoothly and meet customer needs.
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📌 Service Advisor for Finning Canada (Edmonton)
🏢 Finning
📍 Edmonton