Our client in Calgary is an industry-leading transportation and supply-chain company, and they are looking for a Customer Service Representative who will be responsible for the picking, packing, shipping and receiving process to ensure shipments are meeting deadlines. This is a temporary position for 4-8 weeks with the possibility of extension.

Responsibilities:

- Responsible for receiving, stocking and replenishing orders; efficiently entering information into database.
- Answering phone calls, filing, following up with customers.
- Creating freight bills as needed.
- Updating and processing orders, forms, applications, and requests.
- Manage customers' accounts, updating information as needed.
- Refer direct requests and unresolved issues to the appropriate resource.
- Other duties as required.

Requirements:

- 1+ year experience working in an office environment is required.
- Previous experience working in a warehouse or order picking would be considered an asset.
- Proficient knowledge of Microsoft Office (Outlook, Word and Excel).




- Ability to meet deadlines with strong organizational skills and attention to detail.
- Excellent communication, spoken and written along with customer service skills.
- Positive mathematical and analytical skills.
- Strong ability to resolve issues and maintain customer relations.
- Comfortable Monday to Friday shift from 7:30am – 4:00pm.

Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.

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