Join IKEA as a Customer Engagement Specialist to enhance families' experiences in our play areas. This role focuses on building relationships and creating joyful moments for children and their parents.
In this position, you will engage with customers to foster connections while ensuring the play areas are welcoming and operationally efficient. You will contribute to key performance indicators to boost loyalty and enrich your skills in customer relations. The inclusive setting at IKEA allows for personal and professional growth as you work closely with a diverse team.
Key Responsibilities:
• Create rewarding customer experiences in play areas
• Engage with parents and children confidently
• Meet and exceed operational KPIs for loyalty




• Develop skills in customer service best practices
• Collaborate with teams to optimize visitor engagement
Requirements:
• Strong interest in enhancing customer relations
• Excellent interpersonal communication skills
• Commitment to achieving operational goals
• Openness to learn and develop in the role
• Value inclusive and diverse work settings
Support families at IKEA as a Customer Engagement Specialist while creating memorable experiences in the play areas.
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📌 IKEA Customer Engagement Specialist (Dartmouth)
🏢 Inter IKEA Systems
📍 Dartmouth