Join The Wood Shed's team in Smithville as an On-Site Customer Support Representative. You'll provide expert product guidance, prepare quotes, and manage customer accounts to deliver outstanding service.

This role requires you to be the first point of contact for customers while reporting to the Office Manager. You'll be crucial in assisting customers with their lumber and woodworking supply needs by preparing accurate sales orders and coordinating orders with production and shipping teams. Your knack for building long-term relationships will elevate the company's customer service.

Key Responsibilities: • Assist customers with inquiries in person, by phone,



and email • Ensure accurate preparation of quotes and sales orders • Recommend products based on specific project requirements • Manage customer accounts and relationships effectively • Coordinate fulfillment of customer orders with internal teams

Requirements: • 3+ years of experience in customer service or sales • Strong communication skills and attention to detail • Ability to multitask in a agile environment • Familiarity with technical products is a plus • Microsoft Office proficiency required

Enhance your career in customer service while supporting The Wood Shed's commitment to exceptional customer experiences. #J-18808-Ljbffr

📌 On-Site Customer Support at The Wood Shed (Haldimand County)
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📍 Haldimand County