Become a key player for Level Hotels as a Reservations Agent, ensuring exceptional guest experiences while managing reservations effectively. This role requires strong communication and detail-oriented skills in a vibrant hospitality setting.
As a Reservations Agent, you will respond to inquiries for our Level Hotels & Furnished Suites portfolio and Steveston Waterfront Hotel. Your efforts will help maximize hotel occupancy and revenue through proficient handling of reservation details, upselling, and providing guests with essential information about room types and hotel offerings.
Key Responsibilities:
• Respond to guest reservations promptly via multiple channels
• Accurately input guest data into the property management system
• Provide details on room rates,



availability, and hotel amenities
• Upsell room types to enhance overall revenue
• Modify and confirm reservations as needed
Requirements:
• High school diploma or equivalent required
• Previous hotel or customer service experience preferred
• Proficiency with reservation systems like HMS
• Excellent communication skills in English
• Strong organizational and multitasking abilities
Deliver exceptional service and assist guests in planning their stays at Level Hotels.
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📌 Reservations Agent for Level Hotels (Vancouver)
🏢 Level Hotels & Furnished Suites
📍 Vancouver