Elevate customer experiences as a Sales Associate in Lumber at The Home Depot. Engage with shoppers, share product knowledge, and ensure customer satisfaction every shift.
In this role, you will provide fast, friendly service while actively assisting customers with their lumber and project needs. Focused on customer service, you’ll use the GET Model: Greeting, Engaging, and Thanking each client. Your knowledge of products and related services will help drive sales and enhance project understanding for the customers.
Key Responsibilities:
• Greet and engage customers throughout the store
• Assess customer needs through open-ended questions
• Promote Special Services, Tool Rental, and Pro Services
• Discuss product options and suggest related items
• Maintain cleanliness and organization of stock
Requirements:
• High School Diploma or equivalent
• 1-2 years retail or trade experience preferred
• Familiar with department and adjacent product lines
• Robust interpersonal and communication skills
• Ability to work flexible schedules, including evenings
Provide exceptional customer service and insight while guiding projects at The Home Depot's lumber department.
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📌 Sales Associate in Lumber at The Home Depot (Burlington)
🏢 The Home Depot Canada
📍 Burlington