Join Hercules Group as a meticulous Service Coordinator located in Edmonton, AB. This role emphasizes scheduling inspections and managing service calls to maintain high-quality standards and customer satisfaction.
As the Service Coordinator, your main responsibilities will include coordinating between technicians, clients, and internal teams. You will be tasked with managing multiple files while prioritizing effective communication and deadlines. Your proactive drive will help identify new business opportunities and optimize service delivery.
Key Responsibilities:
• Schedule and coordinate service calls and inspections
• Contact clients proactively before due dates
• Promote services to identify new clients
• Arrange rentals or requirements for installations
• Ensure efficient use of technician schedules
Requirements:
• High school diploma or equivalent required
• One year of experience in industrial sales or customer service
• Excellent priority management and organizational skills
• Clear communication skills with clients and technicians
• Good technical understanding is an asset
Thrive in a dynamic workplace with growth opportunities at Hercules Group.
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📌 Coordinating Services at Hercules Group (Edmonton)
🏢 Hercules Crane & Lifting Supplies
📍 Edmonton