Explore a career in IT at DMC Mining Services as an in office Helpdesk Analyst in Vaughan, Ontario. Focus on providing exceptional support for desktop systems and user experience improvements.
DMC Mining Services is hiring for an IT Helpdesk Analyst for a 6-month contract role. You will be actively involved in configuring devices, setting user access, and supporting IT infrastructure across various sites. Your role ensures that staff have the necessary support to optimize productivity and system functionality.
Key Responsibilities:
• Configure and maintain desktop and mobile systems
• Ensure users have proper access to IT services
• Provide assistance for software like MS Office and Autodesk
• Manage and escalate IT tickets in a timely manner
• Conduct system backups and assist with recovery processes
Requirements:
• Bachelor’s Degree in a technology-related field preferred
• 3-5 years in IT support roles
• Strong communication and customer service orientation
• Highly organized with excellent documentation skills
• Valid driver’s license for site travel
Join DMC Mining Services to enhance your IT expertise and contribute to impactful projects.
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📌 IT Helpdesk Analyst – Contract in Vaughan
🏢 DMC Mining Services
📍 Vaughan