Become a Retail Team Leader at Bass Pro Shops, managing a agile department with a focus on outstanding customer service! Your leadership will be key to team success and operational excellence.
In this role, you'll report to the Group Sales Manager and take charge of daily department operations. You'll lead a team, implement training, and ensure all procedures are followed to enhance customer experiences. Your expertise in customer needs assessment will be vital in making suitable product recommendations.
Key Responsibilities:
• Provide leadership and develop team members' skills
• Delegate clear tasks and monitor their execution
• Train staff in procedural compliance and customer service
• Uphold visual presentation and cleanliness standards
• Address and resolve customer queries effectively
Requirements:
• At least two years of supervisory experience preferred
• Availability for opening and closing shifts, weekends
• High school diploma or equivalent preferred
• Evaluate customer needs and exceed expectations
• Knowledge of outdoor lifestyle products is a plus
Elevate your career and customer service at Bass Pro Shops!
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📌 Bass Pro Shops Retail Team Leader (Vaughan)
🏢 Bass Pro Shops
📍 Vaughan