Take charge of after sales operations at Subaru Canada as a District After Sales Manager. This leadership role focuses on customer satisfaction and dealer support in Quebec.
As a key player reporting to the Director of Operations, you will align dealer operations with Subaru's objectives in service, parts, and warranties. Your responsibilities include conducting assessments of dealer policies and implementing strategic sales initiatives. You will be instrumental in fostering positive brand experiences for Subaru customers, influencing service quality and dealership efficiency.
Key Responsibilities:
• Oversee implementation of dealer service and warranty policies
• Conduct dealer visits and follow up on action plans
• Analyze performance and recommend improvements
• Liaise with various departments to resolve customer issues
• Organize promotional service events to enhance brand visibility
Requirements:
• French and English fluency required
• 3-5 years of field experience in after sales management
• Solid analytical and communication skills
• Ability to manage confidential information discreetly
• Competence in Microsoft Office Suite
Drive excellence in after sales operations and customer service for Subaru Canada's Eastern Region.
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