Elevate customer success as an Account Manager at Veriforce in the Greater Montreal Metropolitan Area. Drive retention and expansion in industries like Oil & Gas and Manufacturing. In this permanent role, you will manage a portfolio of existing accounts, focusing on their retention and growth.
The position is vital in enhancing customer relationships while uncovering new expansion opportunities within the client base. You will also play a crucial part in value realization and forecasting in a agile B2B environment. Key Responsibilities:
- Own the customer retention and renewal processes
- Identify churn risks early and mobilize resources
- Close expansion opportunities and develop ROI-driven cases
- Build strong multi-threaded relationships with key stakeholders
- Conduct structured business reviews with customers
Requirements:
- 3+ years in B2B account management or SaaS roles
- Proven track record in retention and growth
- Experience in industrial sectors preferred
- Bilingual in French and English
- Strong CRM and forecasting skills
Make an impact by driving customer growth and success with Veriforce.
📌 Account Manager for Industrial Sectors (Montreal)
🏢 Veriforce Canada
📍 Montreal
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