About the Opportunity

Our client is a growing medical communications agency working with pharmaceutical and biotech companies to develop strategic, scientifically robust communications that support meaningful engagement across the healthcare landscape.

They combine strong scientific expertise with strategic thinking, creative storytelling, and a collaborative approach to help clients turn complex science into clear, impactful communications.

This is an excellent opportunity for an Account Manager with medical communications agency experience who enjoys being close to the client, taking ownership of projects, and playing an active role in the growth and development of accounts.

The Role

As an Account Manager , you will play a key role in managing day-to-day client relationships and delivering projects across a range of medical communications accounts.

You will work closely with clients and internal teams to translate briefs into well-managed projects, ensuring work is delivered to a high standard, on time, and within budget. Alongside project delivery, you will have the opportunity to contribute to account strategy, content development, financial management, and new business activity.

The role also offers the opportunity to mentor and support junior team members , with line management responsibilities where appropriate.

Key Responsibilities

- Manage day-to-day relationships with clients, acting as a trusted point of contact across projects.
- Interpret client briefs and translate them into explicit, achievable project plans.
- Coordinate and oversee multiple projects from brief through to delivery.
- Work collaboratively with medical writers, creatives, project teams, and other agency specialists.
- Manage project budgets, including forecasting, invoicing, financial tracking, and pipeline visibility.
- Ensure projects remain on scope, on budget, and aligned with client expectations.




- Review materials and deliverables to ensure they meet client objectives, strategic direction, and quality standards.
- Develop a strong understanding of client brands, accounts, content, and relevant therapy areas.
- Contribute to content development and help ensure scientific and strategic messages are communicated effectively.
- Identify opportunities to expand existing accounts and support organic growth.
- Contribute to pitches, proposals, and new business opportunities.
- Maintain a strong understanding of relevant healthcare regulations and agency SOPs.
- Mentor and support junior team members, helping them develop their skills and confidence.
- Maintain accurate timesheets, financial records, project documentation, and account information.

What We're Looking For:
- 2–5 years of experience within a medical communications agency workplace.
- Previous experience in Account Management, Client Services, or Project Management.
- A Bachelor's degree in Life Sciences, Business, Project Management, or a related discipline.
- Strong client-facing and communication skills, with the confidence to build trusted relationships.
- Experience managing multiple projects, priorities, timelines, and stakeholders.
- Good commercial understanding, including exposure to budgets, forecasting, and account financials.
- An organised, proactive approach with strong attention to detail.
- The ability to work collaboratively while taking ownership and accountability for delivery.
- An interest in developing others through mentoring and support.

Why This Opportunity? This role offers the chance to join a collaborative medical communications environment where you can take real ownership of client relationships and projects, while continuing to develop your account management, commercial, and strategic skills.

You will have exposure to a variety of medical communications projects, the opportunity to contribute to account growth, and the chance to work closely with both clients and a multidisciplinary agency team.

📌 Account Manager (Canada)
🏢 Meet Life Sciences
📍 Canada