- Manage the student experience of a section of students in the Full time MBA program, including academic advising and program supports leading to successful matriculation- Serve as liaison with core faculty- Support tutors- Manage assignment delivery schedules- Coordinate pre-term and term meetings for effective program delivery- Act as the first point of contact for program-related enquiries- Advise students on program and course matters, considering personal circumstances and individual backgrounds- Identify learning and performance needs through student inquiries- Develop student assessment plans supporting learning outcomes and competencies- Assess benchmarks and metrics for student success programming activities- Develop program and initiative components advancing program objectives- Activate community-building events- Support the student club ecosystem- Assist students at key points throughout their MBA journey- Foster positive relationships with the campus communityRequirements- Master's Degree or acceptable combination of equivalent experience- Minimum four years working in student support services- Experience in student academic advising- Experience planning virtual and in-person events for groups of 5 to 300- Excellent interpersonal, oral, and written communication skills- Proficiency in MS Office suite, AirTable, Zoom, and MS Teams- Demonstrated experience with ROSI, CRM, and other records management systems- Experience with Mail Chimp,



Salesforce, or other e-communication tools- Experience managing faculty, staff, and student stakeholder groups while balancing different needs and priorities- Prior experience with graduate business students and familiarity with international students' needs (asset)- Experience supporting students with accommodation and accessibility needs and familiarity with health and wellness resources (asset)Core CompetenciesDemonstrates expertise in student academic advising and program management, with a focus on enhancing student experiences and outcomes. Proficient in coordinating events and fostering community engagement within the MBA program.Highest-signal resume keywords- Student Academic Advising- Event Planning- MS Office Suite Proficiency- Experience with CRM Systems- Interpersonal Communication SkillsATS Optimization KeywordsHard Skills- Student Support Services- Assessment Plan Development- Metrics Assessment- Program Development- Accommodation SupportSoft Skills- Excellent Communication Skills- Relationship Building- Problem Solving- Collaboration- AdaptabilityCertifications & Qualifications- Master's DegreeIndustry Keywords- Graduate Business Students- International Students- Health and Wellness Resources- Community-Building Events- Student Club EcosystemTools & Technologies- AirTable- Zoom- MS Teams- Mail Chimp- Salesforce#J-18808-Ljbffr

📌 Assistant Director (Toronto)
🏢 Jobtailor
📍 Toronto