Join Health Shared Services as an Administrative Support III, delivering telecommunication excellence at Red Deer Regional Hospital.

Your role is vital in emergency response and customer service. This position is critical to ensuring seamless communication within the facility. You will handle incoming calls, support emergency services, and manage on-call schedules. With a focus on adherence to privacy legislation and patient care values, you will work in a energetic environment that requires strong critical thinking and exceptional communication skills. Key Responsibilities:

- Manage emergency lines and communicate critical information
- Transfer calls accurately to the appropriate personnel
- Operate and respond to fire panels and alarms
- Maintain schedules using MS Office and ROCA
- Follow all policies related to privacy and information security

Requirements:

- Completion of Grade 12 or recognized equivalent
- Certificate in Medical Terminology required
- Required typing speed of 40 wpm
- Minimum 6 months relevant experience
- Ability to work under pressure and manage priorities

Leverage your administrative and communication skills to support essential healthcare services at Red Deer Regional Hospital.

📌 Administrative Support in Emergency Services (Red Deer)
🏢 Alberta Health Services
📍 Red Deer