Temporary Full Time Advisor Service Representatives provide aligned support to Advisors concerning our mutual fund dealer (Quadrus) policies and procedures. This is a service-oriented role, with no sales component. Our hours of operation are Monday to Friday, 8:45am to 5:00pm.

That’s right, no late evenings or weekends! Responding to inquiries from Quadrus representatives and clients via phone, fax and e-mail Investigating complaints and issues, including research with fund companies Achieving service standards and working to ensure compliance with National Instruments Building rapport with advisors and their local leaders and field contacts Persistence in ensuring prompt resolution of customer concerns Bilingual (French/English) an asset This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity.

Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.



We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. We’re committed to supporting our employees through every stage of their career.

Here’s what you can expect as a full-time or part-time permanent team member: Adaptable health and dental benefits, plus a $5,000 mental health benefit to support your well-being. Time Off:In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial

Security:Company-matching pension plan,share ownership program and additionalinvestment options. Employee recognition programs, service milestone celebrations, employee discounts and more!

Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. All information provided will be handled in accordance with applicable laws and Canada Life policies.

📌 Advisor Service Representative - 12 Month Contract (London)
🏢 Canada Life
📍 London