Agrocorp International is a leading global agri-commodities company, connecting farmers, processors, and markets across key regions worldwide. With a solid presence in origination and destination markets, we specialize in sourcing, processing, and distributing high-quality agricultural products. Driven by innovation, sustainability, and a people-first culture, Agrocorp offers a dynamic environment where talent can grow, gain global exposure, and make a meaningful impact in the food supply chain.

About the Role

The Food safety and Quality Assurance Supervisor supports the practice of maintaining the highest level of food quality in Agrocorp’s Processing Ltd.’s (APL’s) products. This includes but is not limited to, ensuring that products meet standards set by both the company and regulatory authorities, managing audits and inspections by third-party inspectors, training quality assurance/control employees, developing, reviewing, and updating quality and safety Standard Operating Procedures (SOPs), and overseeing production consistency and quality.

Responsibilities

- Oversee the collection of samples and laboratory testing and perform data analysis to determine that raw materials, packaging, and processed products meet all quality standards.
- Conduct validation studies when changes are made to incoming raw materials, processing aids, food manufacturing processes, or equipment.
- Oversee the collection, interpretation, and analysis of experimental data and develop useful correlations to improve the manufacturing process.
- Maintain the master quality assurance calendar to identify and manage all quality assurance standards and compliance-related activities.
- Oversee the completion of internal quality control audits to ensure customer standards and compliance requirements are met, ensure all related non-conformance items are remedied, and work with the Quality Control Coordinator and operations team on implementing corrective and preventative measures.
- Oversee the development, implementation, and maintenance of the Sample Monitoring Program for raw materials, processing aids, and finished products to ensure consistency of product quality, compliance to regulatory agency requirements, and documentation of Hazard Analysis Critical Control Point (HACCP) processes.
- Develop, review, implement, and maintain the Food Safety and Quality Management System (FSQMS), Good Operating Practices (GOPs), and Hazard Analysis Critical Control Point (HACCP) Plan.




- Create, maintain, and update controlled documents including Standard Operating Procedures (SOPs), forms, and related materials.
- Maintain accurate records to ensure consistency of product quality, compliance with regulatory agency requirements, and documentation of HACCP processes.
- Provide technical support and training to the operations team on various quality and food safety SOPs, GOPs, and the HACCP Plan, and coordinate with Human Resources to ensure employee training records are kept current.
- Work alongside operations team on qualification, execution, validation, and confirmation of new processes, products, and equipment to the processing line.
- Conduct internal audits of the plant, prepare and complete internal and external reports as needed and/or requested, and submit to applicable managers/agencies within required timelines.
- Operate, maintain, and repair laboratory equipment and make minor design changes as needed.
- Ensure the ongoing calibration, verification, and confirmation of measurement tools and production equipment.
- Manage the inventory of lab supplies and equipment.
- Investigate food safety and/or quality non-conformance claims, prepare non-conformance reports, and work with the operations team to implement corrective and preventive measures.
- Keep plants clean and organized through daily cleaning and upkeep.
- Report any equipment deficiencies and mechanical issues immediately to the Shift Supervisor.
- Carry out regular maintenance, inspection, and cleaning, as directed.
- Carry out change over procedures.
- Ensure production is in accordance with regulatory requirements.
- Ensure work is completed within standards that meet safety, regulatory compliance, environment, quality, customer service and cost controls.
- Always follow good manufacturing processes, meeting industry regulations and equipment protocols.
- Practice quality control protocol at all phases of production and shipping and receiving.
- Report on all quality issues and opportunities for improving quality control.




- Share knowledge and keep teammates abreast of any information or process changes affecting them.
- Attend and participate in staff meetings and team calls as required.
- Participate in cross-training to strengthen teams, create more opportunities for advancement within the department, and create redundancies for periods of employee leaves and turnover.
- Identify opportunities for process improvement.

Qualifications

- Post-secondary education from a recognized institution in food sciences, agricultural science, or related discipline, or an acceptable combination of education and experience.
- 5+ years’ experience working in Quality Control, food safety and quality assurance activities of an organization in a manufacturing/processing environment.
- Extensive knowledge of and experience working with HACCP protocols and processes.
- Knowledge of the Food Safety System Certification (FSSC), Global Food Safety Initiative (GFSI), and ISO 22000 standards and protocols.
- Previous experience supervising and training employees.
- Proven ability to build strong customer relations.
- Effective written and verbal communication skills in English.
- Advanced Microsoft Office skills including extensive experience using Excel.
- Strong time management and organizational skills including the ability to manage conflicting priorities.
- High level of attention to detail.
- Proven ability to foster effective interpersonal relationships within a geographically and culturally diverse work setting.
- Ability to use initiative to identify problems and deliver solutions.
- Ability to handle confidential materials.

Required Skills

- Post-secondary education in Food Science, Agricultural Science, Food Technology, or a related discipline, or an equivalent combination of education and experience.
- 5+ years of experience in Quality Assurance, Quality Control, Food Safety, or a related role within a food manufacturing or processing environment.
- Strong working knowledge and hands-on experience with HACCP, GMP/GOP, FSQMS, and food safety programs.
- Experience with FSSC 22000, GFSI, ISO 22000, and food safety certification requirements.
- Experience conducting internal audits, inspections, validation/verification activities, and corrective and preventive actions (CAPA).
- Strong experience investigating and managing non-conformances, customer complaints, and quality issues.

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📌 Food Safety & Quality Assurance Supervisor (Cut Knife)
🏢 Agrocorp International
📍 Cut Knife