16 Sep
|
Toronto Blue Jays
|
Winnipeg
16 Sep
Toronto Blue Jays
Winnipeg
Join the Toronto Blue Jays as a Senior Manager of Ballpark Experience & Operations, focusing on creating exceptional fan interactions during games and events at Rogers Centre.
As part of the Fan Experience & Concessions team, you will oversee operational strategies aimed at enhancing guest experiences. You will lead a dedicated team, addressing fan feedback and ensuring operational efficiency in a fast-paced environment. Your role will involve extensive collaboration across various departments to refine services and operational standards.
Key Responsibilities: • Supervise event planning and operations for all games • Manage recruitment, training, and support for part time staff • Direct Fan Services,
ensuring quality service recovery • Develop staffing models and operational procedures • Lead efforts for accessibility and fan issue resolution
Requirements: • At least five years of experience in event operations • Proven people leadership and management skills • Strong judgment and conflict resolution abilities • Proficiency in operational planning and budgeting • Available for evenings, weekends, and holidays
Bring your passion for sports and operational excellence to enhance fan experiences at the Toronto Blue Jays. #J-18808-Ljbffr
📌 Ballpark Operations Senior Manager - Toronto Blue Jays (Winnipeg)
🏢 Toronto Blue Jays
📍 Winnipeg