Take on a vital role at FCT as a Technology Support Specialist, delivering expert support to our diverse client base. This position is pivotal for resolving system access concerns and troubleshooting.

In this customer-focused role, you will leverage your skills to ensure smooth operations for internal and external users. By providing real-time assistance and fostering robust communication, you will help maintain high service standards while addressing any technical concerns. A deep understanding of the industry will enhance your effectiveness in this role.

Key Responsibilities:



• Resolve a large volume of service requests promptly • Consult with lawyers regarding operational file issues • Engage with customers across various channels • Aid clients in navigating technical support platforms • Provide education on processes and services offered

Requirements: • Minimum 2 years of experience in customer support • Strong communication skills, verbal and written • Proven ability to manage time and competing tasks • Understanding of title insurance and financial services • Advantageous to know FCT systems and processes

Elevate your career by contributing to client satisfaction and operational excellence at FCT. #J-18808-Ljbffr

📌 FCT Technology Support Specialist (Winnipeg)
🏢 FCT
📍 Winnipeg