Join the City of Toronto as a Tech Support Specialist and apply your expertise in managing software and hardware support. This role involves a mix of in-office and off-site responsibilities in a hybrid mode.
In this Application & Tech Support Specialist 2 role, you will provide comprehensive technical assistance, ensuring security and efficiency in various IT environments. Engage in troubleshooting, collaborate with teams, and play a crucial part in user training and support. Your contributions will enhance the productivity of city operations.
Key Responsibilities:
• Troubleshoot desktop software, hardware, and network connections
• Manage and prioritize workload for effective support
• Coordinate with internal teams for issue resolution




• Conduct training sessions and prepare necessary documentation
• Monitor and improve network security protocols
Requirements:
• Degree or diploma in computer science or related field
• Proven experience resolving technical support issues
• Strong knowledge of network systems and software applications
• Excellent customer service and interpersonal skills
• Capability to handle equipment weighing up to 30 kg
Contribute to the successful delivery of services at the City of Toronto by utilizing your tech skills in this vital support role.
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📌 City of Toronto Tech Support Specialist
🏢 City of Toronto
📍 Toronto