Step into a pivotal IT Operations Analyst role at RBC, focusing on AI-enhanced network support and disaster recovery processes. Ensure optimal infrastructure performance and incident resolution every day of the year.
In this senior-level position, you will monitor and support RBC’s global network, employing artificial intelligence for rapid incident detection and recovery. Proficiency in utilizing various advanced monitoring tools will be essential for diagnosing issues and mitigating potential outages. Collaboration with IT and disaster recovery teams is crucial for continuous improvement of operational protocols.
Key Responsibilities:
• Proactively identify and resolve network issues using predictive tools
• Optimize network performance with RBC’s applications suite




• Conduct disaster recovery exercises and runbook validations
• Collaborate on Datacentre recovery documentation
• Analyze AI alerts to improve detection accuracy
Requirements:
• Degree in Computer Information Systems or similar
• 1-2 years of IT operations experience
• Cisco certification and AI/ML knowledge
• Familiarity with advanced networking concepts
• Effective communication skills for stakeholder engagement
Leverage your AI and incident management skills to fortify RBC’s network operations.
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📌 IT Operations Analyst with AI Focus at RBC (Toronto)
🏢 RBC
📍 Toronto