Shape the future of guest engagement at ARC'TERYX as an Omnichannel Digital Operations Specialist. Drive improvement efforts that enhance both online and in-store shopping experiences. As a vital member of the Operations Solutions team, you will analyze guest experiences across all digital touchpoints, working collaboratively with various departments to create strategic initiatives.

This role focuses on providing insights to inform enhancement planning, ensuring the seamless integration of digital capabilities that meet customer needs and improve operational efficiency. Your insights will directly impact how ARC'TERYX serves its guests across channels. Key Responsibilities:

- Assess Omnichannel service and operational efficiencies
- Facilitate improvements in digital guest experiences




- Act as a liaison for ecommerce capabilities
- Analyze and report on performance metrics
- Partner with external vendors for initiatives

Requirements:

- Education in a relevant field like Project Management
- Experience in Digital Experience, Ecommerce, or Retail
- Strong analytical skills for performance evaluation
- Communication and collaboration across teams
- Flexibility to work in agile environments

Empower ARC'TERYX's digital transformation by enhancing the connected experiences for guests shopping across platforms.

📌 ARC'TERYX Omnichannel Digital Operations Specialist (Vancouver)
🏢 arcteryx.com
📍 Vancouver