Join Boston Scientific as a Customer Operations Representative in Ottawa, where you facilitate seamless customer interactions. Leverage your skills in order processing and problem-solving in a hybrid work model.

The Customer Support Specialist focuses on delivering hassle-free service to healthcare providers. With a background in business or technical fields and a year of customer service experience, you will handle inquiries and process orders efficiently. This role emphasizes collaboration with sales teams, ensuring that queries are swiftly resolved.

Key Responsibilities: • Process incoming customer and sales emails effectively • Assist with calls to resolve issues and inquiries • Maintain accurate records in order-tracking applications • Proactively follow up on unresolved orders • Ensure compliance with necessary training requirements

Requirements: • Bachelor’s or technical degree in business or a related area • One year minimum experience in customer service • Proficient in MS Office, including Outlook and Word • Experience in healthcare preferred • Knowledge of SAP advantageous

Drive healthcare success through quality service and support in this integral role. #J-18808-Ljbffr

📌 Hybrid Customer Operations Representative (Montreal)
🏢 Boston Scientific
📍 Montreal