East Coast Credit Union Port Hood, NS B0E, CAN Port Hood/Mabou Are you ready for a new career journey at Nova Scotia's largest credit union? Join our dedicated team at East Coast Credit Union, where commitment to community, member satisfaction, and financial excellence are the foundation of everything we do.

East Coast Credit

Union is a community-driven financial institution committed to a better banking model. A credit union is like a bank in many ways, but with cooperative ownership and special focus on people, not profits. We redefine the definition of local and bring Nova Scotians from many regions together with honest lending, savings, and investment products. Be part of an organization committed to fostering growth and empowering individuals on our team and in our East Coast community.

East Coast Credit

Union is seeking an Assistant Manager to join our team! This position is in the beautiful Port Hood/Mabou area . Reporting to the Branch Manager, the Assistant Manager is responsible for managing the front-line team and ensuring that work is performed in accordance with established policies and procedures.

The incumbent will lead and support direct reports through performance management to assist the Branch Manager in the delivery of branch growth, profitability, business development, member retention, and satisfaction. Outstanding culture and opportunity to join an engaged and community-focused team. Competitive compensation to commensurate with experience ($67,795.23 –$79,759.41) and advantages with performance-based incentives.

Generous benefit package including a Flexible Health and Dental Plan (paid 100% by employer) and up to 9% contribution with employer match in the Defined Contribution Pension Plan. Tuition reimbursement, training, and personal development.



reduced rates on employee loans/mortgages and paid volunteer time. Coordinate & manage the activities of the front-line staff in the delivery of optimal member service through ongoing coaching; training and monitoring performance objectives.

Engage in meaningful financial conversations with members, offering advice and guidance to help them make informed decisions. Ensure the implementation and monitoring of Credit Union’s security & operational controls. Oversee risk management practices to include management of front-line staff difference losses and front-line staff errors.

Assist front line staff in locating and reconciling posting errors on member accounts and verify accuracy of transactions. Resolve complex problems and member complaints referred by front line staff and, as required, escape to the Branch Manager or appropriate department for resolution, where appropriate. Open new accounts as necessary, analyze potential opportunities while increasing the credit union's lending/deposit portfolio and use of products.

Support community initiatives through volunteering and attending events and activities on behalf of the Credit Union. Completes other duties and projects as assigned. A bachelor’s degree in Business or Commerce. or equivalent combination of training and experience in credit management.

Knowledgeable in products and services as well as policies and regulatory environment.

At East Coast Credit

Union, we are passionate about creating a diverse, equitable, and inclusive workplace and believe a diversity of perspectives, experiences and backgrounds benefit our employees, our members, and our communities.

East Coast Credit

Union is committed to providing access, equal opportunity, and accommodation for individuals with disabilities. ca or by phone at (phone hidden) #

📌 ASSISTANT MANAGER EVENINGS (Port Hood)
🏢 EAST COAST CREDIT UNION
📍 Port Hood