Join BMO as an Assistant Manager focused on operations in Customer Shared Services. Oversee transaction processing and deliver exceptional service to stakeholders and customers. This role demands a blend of 3 to 5 years of relevant experience and suitable educational qualifications.

You will manage day-to-day operations, resolve standard inquiries, and implement strategies with internal and external partners. Your leadership will ensure operational integrity and enhance the customer experience. Key Responsibilities:

- Provide guidance on solution implementation
- Communicate effectively with business partners
- Monitor transaction processing for accuracy
- Participate in change management initiatives
- Facilitate quality control and training activities

Requirements:

- Robust background with relevant systems
- Comprehensive understanding of regulatory requirements
- Excellent prioritization and organizational skills
- Proven collaboration and teamwork abilities
- Strong influence and analytical skills

Lead operational efforts at BMO to foster customer satisfaction and enhance business collaboration.

📌 Assistant Manager - Operations at BMO (Montreal)
🏢 BMO
📍 Montreal