Transform the resident experience as a Bilingual Resident Services Manager at CHARLESGATE, focusing on income management within multifamily settings. This agile role emphasizes high-quality service and proactive communication.
As the point of contact for residents, your primary responsibilities include managing communication, overseeing lease renewals, and ensuring compliance across multiple properties. Your proactive approach and strong organizational skills will help foster trust and satisfaction among residents, further enhancing portfolio performance. Mobility across properties is essential in this hands-on position.
Key Responsibilities:
• Oversee all facets of resident communication and compliance
• Assist in handling renewals and ensuring customer satisfaction




• Perform routine property inspections and address operational issues
• Collaborate with various teams to maximize portfolio efficiency
• Ensure accurate billing and documentation for all resident accounts
Requirements:
• 2+ years of relevant experience in multifamily property management
• Must be bilingual in both English and Spanish
• Strong conflict-resolution and customer service abilities
• Proficiency in property management software like Appfolio
• Access to reliable transportation for property travel
Enhance resident experiences and operational excellence as you manage CHARLESGATE’s multifamily properties.
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📌 Multifamily Resident Services Manager Role (Quinte West)
🏢 CHARLESGATE
📍 Quinte West