Advance your career as an Audio-Visual Systems Administrator with expertise in conferencing systems and ITIL processes. This position delivers support and troubleshooting for AV and video conferencing technologies. We are seeking a candidate with a minimum of two years in audio-visual hardware and software, alongside incident management knowledge. Solid communication skills are essential, as you will assist users with technical setups while maintaining documentation and system accuracy.

Your role will enhance user experience through effective troubleshooting and support. Key Responsibilities:

- Provide troubleshooting and support for AV systems
- Maintain and update system manuals and documentation
- Assist remote witnesses and legal counsel with setup
- Liaise with vendors for service upgrades and repairs
- Maintain project inventory data in CMDB

Requirements:

- 2+ years in audio-visual systems experience
- Knowledge of ITIL/ITSM frameworks
- Familiarity with AV hardware and video platforms
- Strong communication skills for user guidance
- Experience in documentation and reporting

Utilize your AV expertise and communication skills to drive efficient technical support.

📌 Audio-Visual Systems Administrator Role (Toronto)
🏢 Maarut
📍 Toronto