Lead a energetic team in Sudbury as a Support Services Supervisor with Ontario One Call. This hybrid role focuses on managing team performance and fostering solid relationships with stakeholders. As a Support Services Supervisor, you will guide your team in delivering exceptional service while analyzing tools and processes for improvements.

Your leadership will cultivate a culture of empathy, flexibility, and qualified growth. You will oversee key responsibilities through job performance evaluations and address escalated issues effectively. Key Responsibilities:
Manage team performance and quality assurance tasks
Guide team through processes and project completions
Prepare performance evaluations and conduct audits
Act as primary contact for after-hours escalations
Analyze data to enhance stakeholder experience Requirements:
Experience in managing service-oriented teams
Strong problem-solving and troubleshooting skills
Familiarity with CRM and mapping technologies
Capacity to mentor and guide team members
Excellent communication and interpersonal skills Embrace leadership and support development while ensuring efficient service delivery in the Sudbury team.

📌 Support Services Supervisor In Sudbury Northeastern Ontario (Canada)
🏢 Ontario One Call
📍 Canada